Reference

How texsas88 Protects Your Personal Data

Your personal data — from account registration details to transaction records processed through DANA, OVO, GoPay and QRIS — is handled with clear, documented policies at texsas88.

Data Encrypted at RestDANA, OVO, GoPay & QRIS CoveredAccount Access Requests HonouredRetention Policy DocumentedIndonesia Region Scope
texsas88 How texsas88 Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we handle your personal data, or if you want to request access to, correction of, or deletion of your account information, our support team is available 24 hours a day, seven days a week. You can reach us through live chat directly on this site, by email at our dedicated privacy address, or via our Telegram channel — all three routes connect you to staff who can handle data requests and not just general account queries. Response times for formal data-access requests are within 72 hours.

Team online

Live Chat

Available around the clock on this site. Start a chat session and select 'Privacy & Data' from the topic menu. A staff member will handle your request within the same session or escalate within 24 hours.

Email Privacy Request

Send your formal data-access or deletion request to our privacy email address. Include your registered account username and the specific data you are asking about. We aim to respond within 72 hours.

Telegram Support

Reach our support channel on Telegram for faster follow-ups on open privacy tickets. Share your ticket number in the message so the team can locate your request immediately without re-verification.

HOW WE HANDLE DATA

Browse Our Data Handling and Security Practices

texsas88 applies specific technical and procedural controls to every layer of data it holds about you — from the moment you register to the point where your account is closed and retention…

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can disable non-essential cookies from your browser settings at any time without affecting your ability to log in or make transactions.

Account Security

Your account password is hashed using bcrypt before storage — we cannot read it, only reset it. We also send a login-notification email each time a new device or location accesses your account, so you can flag unfamiliar access immediately.

Payment Data Handling

Transaction references for DANA, OVO, GoPay and QRIS are stored only long enough to reconcile deposits and withdrawals. Full wallet credentials are never stored on our servers — the payment processor holds those on their own secured infrastructure.

Data Retention Period

Active account data is retained for as long as your account remains open. After account closure, we keep the minimum records required by applicable law — typically transaction logs for up to five years — then delete the rest on a scheduled purge cycle.

Third-Party Sharing

We share your data only with service providers who are directly needed to operate your account: the payment processors for DANA, OVO, GoPay and QRIS, and our fraud-detection partner. We do not sell your data to advertisers or unrelated third parties.

Requesting Changes

To correct inaccurate data or request deletion of your account records, send a request via live chat or email. We will verify your identity against your registered account before making any changes, and confirm completion in writing within 72 hours.

Frequently Asked Questions About Our Privacy Policy

The questions below reflect what players in Indonesia — including those in Yogyakarta and across the archipelago — ask most often when they want to understand how their personal data is managed on texsas88. If you do not find your answer here, our 24/7 live chat can address it directly.

We collect your name, email address, and the device identifiers associated with your session. When you transact via DANA, OVO, GoPay or QRIS, we also log the payment reference number and transaction timestamp for reconciliation. We do not store full wallet login credentials.

Submit a data-access request through our live chat by selecting 'Privacy & Data', or send an email with your account username. We verify your identity first, then provide a summary of the data we hold within 72 hours of verification.

Yes. After account closure, you may request deletion of non-mandatory records. We retain transaction logs only as required by applicable law, then delete remaining data on our scheduled purge cycle. We will confirm deletion in writing once it is completed.

We share data only with the payment processors for DANA, OVO, GoPay and QRIS, and our fraud-detection partner — no one else. We do not sell your personal information to advertisers or any third party unrelated to running your account.

We use session cookies for login continuity and analytics cookies to see how the site is used. You can disable analytics cookies from your browser settings. Session cookies are needed for basic account functions and cannot be disabled without affecting login.

Transaction records are kept for up to five years where local law requires it. Other account data — profile details, device logs — is deleted within 30 days of your account closure confirmation. We follow a scheduled purge cycle and do not hold data beyond these periods.

Change your password immediately using the 'Forgot Password' link, then contact our 24/7 live chat to flag the session. We can invalidate all active sessions from our side and add a note to your account for the security team to review the login log.